Return, Exchange or Refund
Firstly, the original receipt, invoice or packing slip is required for all returns and exchanges. If the product you’ve purchased isn’t what you were expecting, is the wrong size / colour / design or you have changed your mind, you may return it within 30 days in original condition and packaging at your own expense and exchange it for another product, store credit, or a refund back to your original payment method. Please be aware that refunds to your credit card may take 5-10 days to show up in your account. Note, any freight charged will not be refunded.
However, any items that have been customised (e.g. embroidered, screen printed, shortened, or altered in any way) cannot be returned for a credit, refund or exchange. This includes non-standard colors and/or fabrics.
Goods not returned in their original packaging and/or sourced outside of usual product range will incur a restocking fee at our discretion if returned within 30 days.
Goods returned after 30 days in their original condition and packaging may be credited at our discretion with a fee of 10%.