How long does delivery take in NZ?

Main centres (Auckland, Wellington, Christchurch): 2–3 business days. Rural delivery: 3–7 business days. Kiwi Workgear ships from Masterton, Wairarapa via standard NZ courier. Tracking is provided for every order.

Do you offer free shipping in NZ?

Yes — free shipping on all NZ orders over $250 NZD. Below $250, a flat rate applies depending on your region. Masterton locals can also choose free in-store pickup at checkout.

Are Blundstone boots true to size?

Yes — Blundstones generally run true to NZ/Australian sizing. If you are between sizes, size up rather than down as the leather needs some break-in. The XFW (extra wide) fit is available for wider feet.

What is the difference between steel cap and composite toe safety boots?

Steel cap boots have a steel toecap — heavier, very strong, and traditional. Composite toe boots use fibreglass or carbon fibre — lighter, no cold transfer in freezing conditions, and won't set off metal detectors. Both meet AS/NZS 2210 safety standards. For most NZ worksites, composite is increasingly popular.

What hi-vis clothing do I need for a NZ construction site?

Most NZ construction sites require Day/Night (D/N) hi-vis — orange or yellow background with reflective tape. For roadside work or sites with traffic management, Class 2 D/N is typically required under AS/NZS 4602.1:2011.

What does AS/NZS certified mean for PPE?

AS/NZS (Australian/New Zealand Standards) certification means the product has been independently tested and meets the relevant safety standard. For workwear: AS/NZS 4602 (hi-vis), AS/NZS 2210 (safety footwear), AS/NZS 1337 (eye protection), AS/NZS 2161 (hand protection). WorkSafe NZ requires PPE to meet these standards on regulated worksites.

What is the difference between BetaCraft and Stoney Creek?

BetaCraft focuses on farm and worksite use — iso-940 Polartec fleece and waterproof jackets built for daily outdoor work. Stoney Creek is more outdoor/hunting crossover — rugged, patterned, popular with hunters and farmers. For pure worksite use, BetaCraft is the pick. For outdoor workers who also hunt or work in the bush, Stoney Creek is versatile.

Do you offer chainsaw safety gear in NZ?

Yes — Kiwi Workgear stocks Pfanner chainsaw trousers and boots (Class 1 and 2), Protos INTEGRAL helmets with integrated hearing and face protection, and cut-resistant gloves. All AS/NZS and EN certified for forestry use.

Can I pick up my order in store?

Yes. Kiwi Workgear is at 87B Chapel Street, Masterton, Wairarapa, open Monday to Friday 8am to 5pm. Choose in-store pickup at checkout and we will contact you when your order is ready.

Do you offer trade pricing for businesses?

Yes. Businesses ordering regularly can apply for a trade account with preferential pricing. We supply construction companies, farming operations, forestry crews, and local councils across NZ.

Frequently Asked Questions — Kiwi Workgear

Orders & Shipping

How long does delivery take in NZ?: Main centres (Auckland, Wellington, Christchurch): 2–3 business days. Rural delivery: 3–7 business days. We ship from Masterton, Wairarapa via standard NZ courier. Tracking is provided for every order.
Do you offer free shipping?: Yes — free shipping on all NZ orders over $250. Below $250, a flat rate applies depending on your region. Masterton locals can also choose free in-store pickup at checkout.
Can I pick up in store?: Yes. We're at 87B Chapel Street, Masterton, open Monday–Friday 8am–5pm. Choose "In-store pickup" at checkout and we'll contact you when your order is ready.
Do you ship internationally?: Contact us for international shipping quotes — we can ship to Australia and other countries on request.

Products & Sizing

Are Blundstone boots true to size?: Yes — Blundstones generally run true to NZ/Australian sizing. If you're between sizes, size up rather than down as the leather needs some break-in. The XFW (extra wide) fit is available for wider feet. When in doubt, come in-store to try a pair.
What's the difference between steel cap and composite toe safety boots?: Steel cap boots have a steel toecap — heavier, very strong, and traditional. Composite toe boots use fibreglass or carbon fibre — lighter, no cold transfer in freezing conditions, and won't set off metal detectors. Both meet AS/NZS 2210 safety standards. For most NZ worksites, composite is increasingly popular.
What does AS/NZS certified mean for PPE?: AS/NZS (Australian/New Zealand Standards) certification means the product has been independently tested and meets the relevant safety standard. For workwear: AS/NZS 4602 (hi-vis), AS/NZS 2210 (safety footwear), AS/NZS 1337 (eye protection), AS/NZS 2161 (hand protection). WorkSafe NZ requires PPE to meet these standards on regulated worksites.
What hi-vis do I need for a NZ construction site?: Most NZ construction sites require Day/Night (D/N) hi-vis — orange or yellow background with reflective tape. For roadside work or sites with traffic management, Class 2 D/N is typically required under AS/NZS 4602.1:2011. Check your site's traffic management plan and site health & safety rules for specifics.
What's the difference between BetaCraft and Stoney Creek?: Both are NZ/Kiwi outdoor brands. BetaCraft focuses on farm and worksite use — iso-940 Polartec fleece, waterproof jackets built for daily outdoor work in harsh conditions. Stoney Creek is more outdoor/hunting crossover — rugged, patterned (camouflage and hi-vis), popular with hunters and farmers. For pure worksite use, BetaCraft is the pick. For outdoor workers who also hunt or work in the bush, Stoney Creek is versatile.
Are gumboots or waterproof boots better for NZ farming?: Both have their place. Gumboots (safety or standard) are ideal for standing in water — dairy sheds, irrigation, flood conditions. Waterproof leather boots (like BetaCraft iso-940 or Blundstone 991) are better for walking in wet conditions where you won't be standing in water. Many Kiwi farmers keep both on hand.
Do you offer PPE for forestry and chainsaw work?: Yes — we stock Pfanner chainsaw protective trousers and boots (Class 1 and 2), Protos INTEGRAL helmets with integrated hearing and face protection, cut-resistant gloves, and chainsaw chaps. All AS/NZS and EN certified for forestry use.

Returns & Exchanges

What's your returns policy?: We accept returns and exchanges within 30 days of purchase for unworn items in original condition. See our full returns policy for details. Faulty items are covered under NZ Consumer Guarantees Act.
Can I exchange for a different size?: Yes — size exchanges are straightforward. Contact us first so we can check stock availability and arrange the swap.

Trade & Bulk Orders

Do you offer trade pricing?: Yes. Businesses ordering regularly can apply for a trade account with preferential pricing. We supply construction companies, farming operations, forestry crews, and local councils across NZ. Apply for a trade account here.
Can you supply custom-embroidered workwear?: Yes — we offer embroidery and screen printing on most work shirts, jackets, and hi-vis gear. Great for team uniforms or company branding. See our custom workwear page for details.

Store & Contact

Where are you located?: 87B Chapel Street, Masterton, Wairarapa 5810. We're open Monday–Friday 8am–5pm. Walk-ins welcome.
How do I contact you?: Phone: 0800 924 284 | Email: accounts@kiwiworkgear.co.nz | Or use our contact form.

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Workwear FAQ — Common Questions Answered | Kiwi Workgear